Introduction:

  • The Innovation Bridge Portal and its custodians, the Department of Science Innovation (DSI) and Department of Small Business Development (DSBD) will collectively be referred to as the Parties.
  • This privacy statement will inform you what the Parties will do with the Personal or Special Personal Information it collects from you. It also indicates your rights as a data subject.

Application of this Privacy Statement:

  • This privacy statement will apply to the Parties and Personal or Special Personal Information supplied by you. It includes any processing or further processing of the Personal or Special Personal Information by any third-party partners or duly authorised government entities;
  • The Parties will require consent from data subjects to participate in the Portal, until such consent is provided, the Innovation Bridge Portal, its custodians and third party partners or government entity duly authorised will not have access to the Personal or Special Personal Information of the data subject.

Purpose for the collection:

  • Where Personal or Special Personal Information is submitted to the Innovation Bridge Portal by the data subject, for example through sending an email, subscribing to a service or filling in the required fields, the following principles are observed in the handling of that information:
    • The Innovation Bridge Portal collects, processes and stores only such Personal or Special Personal Information regarding users as is necessary to provide the services offered. The specific purpose for which information is collected is apparent from the context in which it is requested and can be summarised as follows.
      1. To enable the creation of user profiles on the Innovation Bridge Portal;
      2. To verify the identity of the person submitting information on the Innovation Bridge Portal
      3. To specifically tailor services provided by the Innovation Bridge Portal;
      4. To contact the data subject and attending to the data subject’s or the Innovation Bridge Portal’s enquiries and requests;
      5. For research and statistical analysis purposes, including data analysis;
    • The Innovation Bridge Portal will not use the  Personal or Special Personal Information submitted for any other purpose other than the efficient provision of services, including this services offered through it by third parties, without obtaining the prior written approval of the data subject or unless required to do so by law.

Implications of withholding consent

  • The Parties requires your  Personal or Special Personal Information for the purposes indicated above, and your explicit consent is mandatory to process the aforementioned Personal or Special Personal Information;
  •  Should you elect to withhold consent for the for the Parties to process your Personal or Special Personal Information, then the Parties will be unable to optimally service you and your needs.

Storage, retention and destruction of information

  • Your Personal or Special Personal Information will be stored either physically in the record storerooms or electronically in a centralised database, which, for operational reasons, will be accessible on a need to know and business basis. All Personal or Special Personal Information will be encrypted.
  • The Parties undertakes to conduct regular audits regarding the safety and security of your Personal or Special Personal Information;
  • Once the Personal or Special Personal Information is no longer required because the purpose for which it was held has expired, your Personal or Special Personal Information will be safely and securely archived for the requisite and prescribed retention periods as required by the law. On expiration of this retention period, the Parties will permanently destroy your Personal or Special Personal Information or send it to approved external storage facilities that are PoPIA compliant, as the case may be.

Access by others and cross border transfers

  • The Parties may have to disclose your  Personal or Special Personal Information to other duly authorised parties to either verify your Personal or Special Personal Information and or extent their beneficial services to you as the data subject. The Parties will always ensure that there is a legitimate reason for such disclosure and that your Personal or Special Personal Information is handled with strict confidentiality and data security conditions;
  • Your  Personal or Special Personal Information will not be transferred across the borders of South Africa.

Right to object and complaints

  • You are encouraged to make immediate contact with the Parties at any time if you are not comfortable or satisfied with the manner in which your Personal or Special Personal Information is being processed. On receipt of your objection, the Parties will place a hold on any further processing until the cause of the objection has been resolved. If you are still not satisfied with such process, you have the right to lodge a complaint with the Information Regulator at POPIAComplaints@inforegulator.org.za 

Accuracy of information and responsibility

  • PoPIA requires that all your Personal or Special Personal Information and related details, as supplied are complete, accurate and up-to-date. It will be your responsibility to advise the Innovation Bridge Portal of any changes to the Personal or Special Personal Information, as and when these may occur.

Access to the information by the Data Subject

  • You have the right at any time to ask the Parties to provide you with the details of the Personal or Special Personal Information which the Innovation Bridge Portal holds on your behalf; and/or the purpose for which it has been used, provided that such request is made using the standard Section 14 PAIA process, which can be accessed by downloading and completing the standard request for information form, housed under the Section 14 PAIA Manual which can be found on the Department of Science and Innovation website at www.dst.gov.za and the Department of Small business Development website www.dsbd.gov.za 

Declaration and informed consent

  • You confirm that the Personal or Special Personal Information, provided to the Innovation Bridge Portal is accurate, up-to-date, not misleading and is complete in all respects, save where same may change and then in such event, you undertake to advise the Innovation Bridge Portal of these changes.
  • In providing the required  Personal or Special Personal Information to the Innovation Bridge Portal, you consent and give the Innovation Bridge Portal permission to process and further process your  Personal or Special Personal Information as and where required and acknowledge that you understand the purposes for which the  Personal or Special Personal Information is required and for which it will be used.

For further information, contact:
Innovation Bridge Portal 
ibportal@innovationbridge.info 

Physical Address:
Department of Science and Innovation
DSI Building (Building no. 53), (CSIR South Gate Entrance), 
Meiring Naudé Road, 
Brummeria, 
Pretoria
South Africa

Postal Address:
Private Bag X894, 
Pretoria, Gauteng, 
Republic of South Africa, 0001


Physical Address: 
Department of Small Business Development
77 Meintjies Street, 
Sunnyside, Pretoria 0002